Information Security Policy

Privacy Policy (See details at Section 68 to Article 73 of Decree 52/2013 / ND-CP)

1. The Purpose And Scope Of Information Gathering

The term “Personal Information” in this Policy means identified information or ability to identify customers’ personal information. The kind of personal information that we process (which may vary by jurisdiction based on applicable law) includes:

Company Name, shops, business units, trading address, tax identification number, full name, contact address, email, cell phone number, phone number… We always inform customers about the specific purposes if we need to collect customer’s information on the site: www.sonrongdo.com and all information must be provided voluntarily.

2. The Scope Of Information

Personal information collected will only be used within the company. The Company may disclose personal information collected from customers for other parties such as our agents, delivery service, in order to send the product to customers in the shortest time most information in accordance with the order.

When necessary, we can use this information to contact directly to customers in the forms like: confirmation of order information, time and place of delivery…

3. Time To Store Information

The company will save the personal information provided by customers in our internal systems, in the process of creating an order or canceling it.

4. Address

Red Dragon Paint Co., Ltd.

Office:  91/18/5 LE VAN DUYET ST., WARD 3, BINH THANH DIST., HCMC

Phone: 086 683 7736 – Fax: 083 847 6899

Email: sonrongdo@gmail.com

5. Transport And Application For Users To Access And Edit Their  Personal Data:

Customers would like to edit your personal information please contact our Customer Service through the hotline: 0936 44 56 54

6. Commitment To Privacy Customer Personal Information

The Company will not share your information to any other company except the dealers, the department received orders and invoicing. In some special cases, the Company may be required to disclose personal information, such as when disclosure is necessary to prevent threats to life and health, or for law enforcement purposes. The company is committed to obey the privacy policy for our customers and the National Privacy Principles.

Terms of Exchange

TERMS OF EXCHANGE

  1. Delivery Policy

RED DRAGON PAINT always aims to provide the best shipping service for all orders that customers place with us. The company supports nationwide delivery with a specific delivery policy as follows:

 

Area Delivery time
Urban 1-3 days, depends on the quantity of the order
Suburban 3-5 days, depends on the quantity of the order

** In case customers want Fast Delivery, please contact us by mobile: 0936 44 56 54. We will respond to the fastest demand for customers, but all costs incurred for Fast Delivery will be charged

  1. Warranty Policy

All Red Deagon Paint products are guaranteed for 2 years from the date of manufacture.

  1. Return policy

The company will support one-to-one exchange if the product is still in warranty, damaged or faulty due to the manufacturer. Please do not return any product purchased.

Take a look at the Red Dragon Paint’s products here. Thank you!