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RETURNS AND EXCHANGES

I.  Company Policy

1. Shipping Policy

 

RED DRAGON Rouge always give out the best shipping way for every order. We ship nationwide based on following rules:

 

FREE SHIPPING FOR EVERY ORDER

Area

Quantity

Shipping time

Suburb

1 box

Within 3 days, depends on additional packages

More than 2 boxes

Within 48 hours

Outskirts

1 box

Within 2 to 5 days, depends on additional packages

More than 2 boxes

Within 3 to 5 days, depends on additional packages

 

* In case of quick delivery, please contact us via our hotline. We will give you the best solution. Therefore, customers are responsible for any additional cost occurred.

 

 

2. Guarantee Policy

 

Every single product of RED DRAGON Rouge is guaranteed within 2 years due to date of manufacture.


3. Return Policy

 

We will exchange damaged items which are under guaranteed time if they are caused of manufactured problems.

Beside that, there is no return or refund.